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Refund Policy
Last updated: 11 September 2026
30-day money-back guarantee
We want you to be happy with Auto Refresh | Page Monitor. If you're not satisfied for any reason, you can request a full refund within 30 days of your purchase — no questions asked.
- Subscriptions. You can request a full refund within 30 days of your initial purchase or of any renewal charge. You can also cancel at any time to stop future renewals; cancellation takes effect at the end of the current billing period.
- One-time purchases (Lifetime). You can request a full refund within 30 days of purchase.
How to request a refund
Email support@xeviora.com from the address you used at checkout, or find your order at https://paddle.net and request a refund there. Refunds are processed by our reseller Paddle.com back to your original payment method, usually within 5–10 business days. After a refund, the related plan is removed from your account.
The free trial
The 7-day trial runs locally inside the extension. It needs no card and no account, it never converts into a paid plan by itself, and nothing is charged when it ends — so there is nothing to refund.
Your statutory rights
If you are a consumer in the EU, EEA, UK or another country that gives you a statutory right to withdraw from a purchase, those rights apply in addition to this policy and are not limited by it.
Billing questions
Charges appear on your statement as "PADDLE.NET* XEVIORA" (or "PAYPAL *PADDLE.NET" for PayPal). If you don't recognise a charge, contact support@xeviora.com or look it up at https://paddle.net before contacting your bank — we'll sort it out quickly.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.